Customer Service Representative - State Farm Agent Team Member
Grand Rapids, MI
Customer Service Representative - State Farm Agent Team Member
Full Time • Grand Rapids, MI
ROLE DESCRIPTION:
As a Customer Service Representative you will be working for a Fortune 500 Company! As a CSR you will generate the kind of exceptional client experiences that reinforces the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.
The primary function of this position is to receive, review and process calls regarding customers insurance policies. CSR evaluates customers policies and recommends coverages based on their needs. CSR will work with Underwriters, Auto Dealerships and Financial institutions to resolve customers insurance needs. CSR position also works closely to manage required documentation by the State of Michigan and State Farm for customers choices for Personal Injury Protection.
The primary function of this position is to receive, review and process calls regarding customers insurance policies. CSR evaluates customers policies and recommends coverages based on their needs. CSR will work with Underwriters, Auto Dealerships and Financial institutions to resolve customers insurance needs. CSR position also works closely to manage required documentation by the State of Michigan and State Farm for customers choices for Personal Injury Protection.
REQUIREMENTS:
- Prefer Property and Casualty License.
- Prefer prior relevant work experience.
- Excellent communication skills to assist customers and coordinate with other agency team members and underwriters.
- Proactive in problem-solving.
BENEFITS:
- Salary
- 401(k) matching
- Paid time off (vacation and personal/sick days)
Compensation: $45,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Grand Rapids, MI and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Earn benefits and rewards that are second to none